Feedback from previous guests about their experience.
56%
enjoyed the hotel and would happily stay again
5.6/10
Guest rating
Rooms
5.8
Location
9.0
Service
7.8
Dining
6.6
Guest reviews
5.6/10
based on 5 reviews
6.0
6.0/10 based on 2964 reviews
Camila
United Kingdom,
March
2025
6.4/10
My recent stay at Millennium Hotel London Knightsbridge was quite trip down memory lane. Initially, I had a disappointing experience, but I returned for a two-night stay and found vast improvements. The staff were exceptionally welcoming, and I enjoyed a comfortable room with cozy access to the Club Lounge. However, some aspects, like outdated room decor, still need attention.
Rooms
6.0
I received a spacious, comfortable room that was clean, though the overall decor felt a bit run down. It lacked modern touches and could greatly benefit from refurbishment.
Service
10.0
The service was a highlight of my stay. The concierge team was especially helpful, and I received excellent support from Mario in the Club Lounge, who made my experience even better.
Location
10.0
Situated in an upscale area, I loved being right opposite Harvey Nichols and just a short walk from Harrods. the convenience made exploring the city a breeze.
Dining
10.0
Dining was a treat, especially with made-to-order breakfasts included for Club guests. Everything I tried was good, making my mornings a pleasure.
Facilities
6.0
While the room amenities were adequate for a hotel of this caliber, some facilities felt a bit outdated and could use upgrades. However, the overall cleanliness was commendable.
Joseph
United Kingdom,
March
2025
6.4/10
My stay at the Millennium Hotel London Knightsbridge had its highs and lows. While I loved the prime location close to Harrods and other designer shops, the small room left me feeling a bit cramped. The service was friendly, and the staff helped with requests. However, I found the dining prices pretty steep, which made me prefer eating out instead.
Rooms
5.0
The room was quite small, making it hard to move around, and had limited electrical outlets. I struggled to find a good place to plug in my hair dryer near a mirror.
Service
8.0
I experienced fantastic customer service. The staff was helpful and attentive, quickly addressing my requests for extra towels and cleaning.
Location
9.0
The location is fantastic, just a minute away from Knightsbridge underground and surrounded by luxury shopping. Perfect for exploring London.
Dining
5.0
While the dining options were decent, I felt the prices for meals were on the higher side, which led me to seek meals outside the hotel.
Facilities
6.0
The amenities were sufficient for my stay, including room service and housekeeping, but I noticed some upkeep issues within my room.
James
United Kingdom,
February
2025
5.0/10
I had a pleasant stay at the Millennium Hotel London Knightsbridge, with its fantastic location near luxury shops like Harrods and accessible tube stations. While the hotel itself felt a bit dated and the breakfast could use some improvement, the comfort of the beds and the cleanliness of the rooms were definitely highlights of my experience.
Rooms
7.0
My room was clean and comfortable but a bit on the small side. I enjoyed a lovely view of the city, although the bathroom shower was tight, and the air conditioning was quite noisy.
Service
8.0
The reception staff and concierge were friendly and helpful, addressing my needs and providing quick responses to my requests, which made for a welcoming atmosphere.
Location
9.0
The hotel's prime location in Knightsbridge was perfect for shopping and sightseeing. just a short walk from Hyde Park and various attractions.
Dining
6.0
Breakfast was a mixed experience. While the pastries were nice, the cooked items could be better. I found the setup a bit confusing, and the service during breakfast didn't quite meet my expectations.
Facilities
7.0
Amenities included free Wi-Fi and daily replenished water. though there was no gym, I appreciated the convenience of nearby running paths in Hyde Park.
Steven
United Kingdom,
December
2024
5.8/10
I recently stayed at Millennium Hotel London Knightsbridge and had a mixed experience. The location is fantastic, right in the midst of high-end shops like Gucci and Fendi, which is a major plus. However, the room's heating didn't work, and I faced some issues with housekeeping that really dampened my stay. While the staff was friendly and tried to help, the overall comfort of the accommodations fell short of expectations.
Rooms
5.0
The room I had was quite small and the heating wasn't working, which made things uncomfortable. I had to request a room change due to the issues I faced. Though the bedding was comfortable, the air conditioning was loud, and the overall decor felt dated.
Service
6.0
The staff was generally friendly and tried to address my needs, but my experience with housekeeping was quite disappointing. It felt like they were not attentive enough, especially regarding cleanliness in my room and the communication barrier with maintenance staff.
Location
8.0
The hotel's location is superb, just steps away from Knightsbridge and Harrods, which makes it ideal for shopping. Plus, the proximity to the tube station is a real bonus for getting around London easily.
Dining
6.0
Dining options were decent, but I found breakfast prices quite steep. The food I had was good, but not mind-blowing given the cost. I'd say it's worth trying, but not a must-have every day.
Facilities
5.0
The hotel offered adequate facilities, but I encountered issues like a broken phone in my room, which hindered communication with the front desk. Room service was timely, but some amenities could use improvement.
Elijah
United Kingdom,
December
2024
5.2/10
My stay at the Millennium Hotel London Knightsbridge was a mix of high hopes and some disappointments. The location is truly unbeatable with shopping hot spots like Harrods just a stone's throw away, but the room size left much to be desired. While the concierge staff were really good, going above and beyond, the overall service quality varied. Cleanliness was a consistent positive, but I did notice some maintenance issues that need attention.
Rooms
6.0
The rooms are quite small, making it difficult to move around comfortably. although upgrades are ongoing.
Service
7.0
The concierge staff were amazing, especially Vincent. they surpassed expectations with their friendliness and efficiency. However, there were times the general staff seemed indifferent.
Location
9.0
Situated in a prime area, just 150m from the Knightsbridge tube. perfect for accessing luxury shopping and attractions.
Dining
6.0
I enjoyed the breakfast at the Mju restaurant, though it could get monotonous after a couple of days. their dining options felt average overall.
Facilities
5.0
The hotel provided adequate amenities, yet I encountered some issues with room service and slow responses to requests. internet access was pricier than expected.
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